Columbia University Ethics and Social Responsibility Questions With respect to business ethics and social responsibility of your company
Please provide several examples of socially responsible behaviors of your
organization.
In your opinion, which approach does your company take in terms of social
responsibility (Obstructionist, Defensive, Accommodate, Proactive)? Please
explain briefly.
The outbreak of the coronavirus disease 2019 (COVID-19) is affecting
organizations in different industries. If you were the manager of your
department, what measures would you implement while taking business ethics
and social responsibility into account? Assignment Brief
With respect to business ethics and social responsibility of your company
1.
Please provide several examples of socially responsible behaviors of your
organization.
2.
In your opinion, which approach does your company take in terms of social
responsibility (Obstructionist, Defensive, Accommodate, Proactive)? Please
explain briefly.
3.
The outbreak of the coronavirus disease 2019 (COVID-19) is affecting
organizations in different industries. If you were the manager of your
department, what measures would you implement while taking business ethics
and social responsibility into account?
ETHICS AND SOCIAL RESPONSIBILITY
Who are STAKEHOLDERS ?
Stockholders
Employees
Managers
COMPANY
Suppliers
and
Distributors
Customers
Community,
Society and
Nation-State
Refer to Jones G. & George J., Contemporary
Management, 2019, p.91-94
What is the
appropriate way to
manage the claims
of all stakeholders?
Rules for Ethical Decision Making
Rules for Ethical Decision Making
Jones G. & George J.,
Contemporary Management,
2019, p.97
Why should Managers Behave Ethically?
Trust
Reputation
• The willingness of one
person or a group to have
faith or confidence in the
good-will of another person,
even though it puts them at
risk
• The esteem or high repute
that individuals or
organizations gain when
they behave ethically
Why Should Managers Behave
Ethically?
Ethical
Behavior
Unethical
Behavior
Increases efficiency
and effectiveness
of production and
trade
Reduces efficiency
and effectiveness
of production and
trade
Increases company
performance
Reduces company
performance
Increases national
standard of living,
well-being and
prosperity
Reduces national
standard of living,
well-being and
prosperity
ETHICS AND SOCIAL
RESPONSIBILITY
Four Main Sources of Managerial
Ethics
1.
2.
3.
4.
Societal Ethics
Individual Ethics
Organizational Ethics
Occupational Ethics
Societal Ethics
• Standards that govern how members of society
should deal with one another in matters involving
issues such as fairness, justice, poverty and the
rights of the individual
• It emanates from a society’s laws and unwritten
norms
Occupational Ethics
• Standards that govern
how members of a
profession, trade, or
craft should conduct
themselves when
performing work
related tasks
Occupational Ethics
Individual Ethics
• Personal standards and
values that determine
how people view their
responsibilities to
others and how they
should act in situations
when their self
interests are at stake
Individual Ethics
Organizational Ethics
• The guiding practices and beliefs through
which a particular company and its managers
view their responsibility toward their
stakeholders
Organizational Ethics
Organizational Ethics
APPROACHES TO SOCIAL
RESPONSIBILITY
Social responsibility – The way a company’s managers and employees
view their duty or obligations to make decisions that protect, enhance
and promote the welfare and well-being of stakeholders and society as a
whole
Jones G. & George J.,
Contemporary Management,
2019, p.107
Approaches to Social Responsibility
OBSTRUCTIONIST
APPROACH
Companies and their
managers choose not to
behave in a socially
responsible way and
instead behave
unethically and illegally
DEFENSIVE APPROACH
Companies and their
managers behave
ethically to the degree
that they stay within the
law and strictly abide by
the legal requirements
Low
Social Responsibility
ACCOMMODATIVE
APPROACH
Companies and their
managers behave legally
and ethically and try to
balance the interests of
different stakeholders as
the need arises
SOCIAL RESPONSIBILITY
PROACTIVE APPROACH
Companies and their
managers actively
embrace socially
responsible behavior,
going out of their way to
learn about the needs of
different stakeholder
groups and using
organizational resources
to promote the interests
of all stakeholders
High
Social Responsibility
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