Performance Measurement: Paychex case study Read “Case Study 4-3: Choosing a Performance Management Approach at Paychex, Inc.. After reading the Paychex ca

Performance Measurement: Paychex case study Read “Case Study 4-3:
Choosing a Performance Management Approach at Paychex, Inc.. After reading the
Paychex case study, answer the two questions posted at the end of the case.
Justify and support your responses. Do you agree or disagree with others’
assessments? Why or why not?* Direction:* Be sure to support your
statements with logic and argument.* citing any sources referenced
and inside the text. * APA style academic writing * 4-6 paragraphs include (
Introduction – Body – Conclusion ) CASE STUDY 4-3
Choosing a Performance Measurement
Approach at Paychex, Inc.
The following job description is for an account executive at companies, then that account executive is expected to attend
Paychex, Inc. (www.paychex.com). Paychex, Inc., is a leading retail trade shows and professional meetings to identify
national provider of payroll, human resources, and benefits potential clients and to stay current with the issues facing the
outsourcing solutions for small- to medium-sized businesses. retail industry.
Paychex is headquartered in Rochester, New York, but the
company has more than 100 offices and serves hundreds of
ACCOUNT EXECUTIVE JOB RESPONSIBILITIES
thousands of clients nationwide. Because account executives
often make sales calls individually, their managers do not • Performing client needs analysis to ensure that the
always directly observe their performance. Furthermore, man- major market services product can meet a client’s
agers are also responsible for sales in their markets and for requirements and expectations.
staying up-to-date on payroll laws. However, account execu- • Establishing clients on the host processing system.
tives are responsible for training new account executives Acting as primary contact for the client during the
and networking in the industries in which they sell products.
conversion process.
For example, if an account manager is responsible for retail Supporting clients during the first few payrolls.
.
Chapter 4 • Defining Performance and Choosing a Measurement Approach
103
Completing the required documentation to turn
the client over to customer service for ongoing
support.
Scheduling and making client calls and, when
necessary, supporting sales representatives in
presales efforts.
• Keeping abreast of the major market services
system and software changes, major changes
and trends in the PC industry, and changes in
wage and tax law.
1. Based on the above description, assess whether
Paychex should use a behavior approach, a
results approach, or a combination of both to
measure performance.
2. Using the accompanying table as a guide, place
check marks next to the descriptions that apply
to the job of account executive. Explain why
you chose the approach you did.
Behavior approach to measuring performance is most appropriate when
the link between behaviors and results is not obvious
outcomes occur in the distant future
poor results are due to causes beyond the performer’s control
Results approach to measuring performance is most appropriate when
workers are skilled in the necessary behaviors
behaviors and results are obviously related
results show consistent improvement over time
there are many ways to do the job right

Purchase answer to see full
attachment

Don't use plagiarized sources. Get Your Custom Essay on
Performance Measurement: Paychex case study Read “Case Study 4-3: Choosing a Performance Management Approach at Paychex, Inc.. After reading the Paychex ca
Just from $13/Page
Order Essay
Homework Writings Pro
Calculate your paper price
Pages (550 words)
Approximate price: -

Why should I choose Homework Writings Pro as my essay writing service?

We Follow Instructions and Give Quality Papers

We are strict in following paper instructions. You are welcome to provide directions to your writer, who will follow it as a law in customizing your paper. Quality is guaranteed! Every paper is carefully checked before delivery. Our writers are professionals and always deliver the highest quality work.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Reasonable Prices and Free Unlimited Revisions

Typical student budget? No problem. Affordable rates, generous discounts - the more you order, the more you save. We reward loyalty and welcome new customers. Furthermore, if you think we missed something, please send your order for a free review. You can do this yourself by logging into your personal account or by contacting our support..

Essay Delivered On Time and 100% Money-Back-Guarantee

Your essay will arrive on time, or even before your deadline – even if you request your paper within hours. You won’t be kept waiting, so relax and work on other tasks.We also guatantee a refund in case you decide to cancel your order.

100% Original Essay and Confidentiality

Anti-plagiarism policy. The authenticity of each essay is carefully checked, resulting in truly unique works. Our collaboration is a secret kept safe with us. We only need your email address to send you a unique username and password. We never share personal customer information.

24/7 Customer Support

We recognize that people around the world use our services in different time zones, so we have a support team that is happy to help you use our service. Our writing service has a 24/7 support policy. Contact us and discover all the details that may interest you!

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

Our reputation for excellence in providing professional tailor-made essay writing services to students of different academic levels is the best proof of our reliability and quality of service we offer.

Essays

Essay Writing Service

When using our academic writing services, you can get help with different types of work including college essays, research articles, writing, essay writing, various academic reports, book reports and so on. Whatever your task, homeworkwritingspro.com has experienced specialists qualified enough to handle it professionally.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our professional editor will check your grammar to make sure it is free from errors. You can rest assured that we will do our best to provide you with a piece of dignified academic writing. Homeworkwritingpro experts can manage any assignment in any academic field.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.