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1)Go online and take one of the personality tests available such as http://www.outofservice.com/bigfive/ (Links to an external site.). Come back to this discussion and share how you feel about the outcomes and what you think it says about you or how you think it could be important for managers in a workplace environment. (150) words

2) Do a comprehensive response to these posts:

My OCEAN score was very interesting. For Open-mindedness I scored in the 83rd percentile meaning I am very open to new things and learning. For Conscientiousness I scored in the 92nd percentile meaning I am very likely to be organized and reliable. For Extraversion I scored in the 90th percentile meaning I am very sociable and outgoing. For Agreeableness I scored in the 74th percentile meaning I am likely to be courteous and forgiving. For Negative Emotionality I scored in the 7th percentile meaning I am very unlikely to be stressed, worried or insecure. I enjoyed this test, and I can see the merit of understanding one’s personality and the personalities of others. However, I believe the best way to do so is by getting to know the person. At the same time, I can see how taking a test may be the best option when trying to get quick results. (50 words)

Emotional intelligence is important in two scenarios: reading peoples’ emotions and communicating yours. In the workplace, being able to understand how your coworkers/employees are feeling is essential to effective communication/teamwork. If a coworker is frustrated with something it would serve you well to know that. This allows you to act accordingly, and possibly attempt to quell their frustration. This concept can be applied for a variety of emotions such as alleviating stress, dispelling anger, etc. Emotional intelligence also allows you to be able to effectively communicate to coworkers how you are feeling. Again, this is crucial to effective teamwork as all team members will benefit from knowing how all those involved are feeling/thinking. Just this morning, while at work, I was able to utilize emotional intelligence by observing that a new hire was becoming stressed under the pressure of a mid-morning rush. I was able to speak to her, and communicate to her that she was doing just fine. She felt much better following our conversation, and our teamwork for that shift improved as we both had a sort of understanding of each other.( 50 words)

I have been on both sides of EI. The first instance was with a manager, he wears in emotions on his sleeve and even more so on his face. It was a common thing within the department to determine his mood when getting coffee in the mornings to determine if it was a good day to discuss any issues, ideas, or any other work-related points. This inability to control his emotions made it quite difficult for effective communication to take place in the department. The second case of this is much more recent. I have a subordinate/peer who is dealing with an impending family death. Prior to learning this information, I began to notice a slight change in his work quality and even his speed. When I noticed these issues, I began to pay attention to the mood he was in to see if something had changed. Sure enough, his mood was different, more depressed. I pulled the gentlemen into a conference to chat and find out what was going on. When we start chatting, he revealed the issues and we were able to discuss what he needed to help him. After having the chat his attitude at the office began to improve, even though the family situation hadn’t, and his work also improved. This experience helped me to truly understand how important IE is toward the efficiency of an office and how a manager helping as much as they can, can improve things.(50 words)

3) Consider the concept of Emotional Intelligence (as defined in Chapter 4) and discuss how EI might impact communication in your workplace. Offer some specific and/or unique examples. (150 word)


4)

1. In your experience, do younger individuals differ from older individuals in terms of how long they plan to remain with a given employer?

2. Do you think you should feel free to “job surf” – purposely move from job to job as soon as the desire strikes? Do you think employers have a right to ask about “job surfing” plans when they interview you?

3. If you had an interview with Foster or someone with his views of Millennials, how might you combat his preconceptions?

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